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Healthconnect Texas and PCIC are now one organization
Learn how our strategic unification expands health and community impact across Texas.

How We Serve

Providers

Healthconnect Texas helps providers work with a more complete view of health. By bringing together the strengths of a health information exchange (HIE) and a community information exchange (CIE), we support clinical interoperability while also connecting providers to community context, referral workflows, and shared insight that strengthen coordination and decision-making.
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How we support providers

We support the secure exchange of clinical information to help healthcare organizations improve interoperability, strengthen continuity of care, and support more informed decision-making.

Providers need timely, reliable information and practical tools to coordinate care across settings. We support that work by helping healthcare organizations connect clinical data with broader community context, so teams can better understand patient needs, reduce communication gaps, and collaborate more effectively across systems.

Our model also helps providers move beyond isolated handoffs and fragmented follow-up. By connecting medical providers, social service agencies, public health partners, and community-based organizations, Healthconnect Texas supports warmer referrals, stronger cross-sector coordination, and a more complete understanding of the factors shaping patient outcomes.

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Health information exchange

We support the secure exchange of clinical information so providers can improve interoperability, strengthen continuity of care, and access relevant health information when it is needed.

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Community information exchange

We help providers connect with community-based organizations, social service agencies, and public health partners so teams can better understand and respond to the non-medical drivers of health that affect care and follow-through.

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Data services

We provide data integration, analytics, and reporting that help providers identify trends, understand utilization patterns, recognize shared populations across systems, and spot service gaps that affect care planning and outcomes.

Care coordination

We support shared workflows that help providers coordinate referrals, track activity across agencies, support follow-up, and work more effectively across health and community settings. These capabilities help teams see where patients are receiving services, understand what support is already in place, and coordinate next steps with greater clarity.

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Provider impact

Better care depends on more than access to clinical records alone. Providers often need a fuller understanding of the circumstances affecting their patients, including the services, systems, and barriers outside the clinic that can influence health, engagement, and follow-through. By connecting clinical data with community context, Healthconnect Texas helps providers:

  • improve information sharing across clinical and community care settings
  • support more informed, whole-person care planning with stronger context around patient needs
  • identify shared patients, unmet needs, and opportunities for earlier intervention
  • strengthen referrals and connections to community resources
  • support HEDIS-related quality improvement efforts by improving visibility into care activity, follow-up needs, and patient engagement across settings
  • reduce duplicative outreach, manual record chasing, and missed documentation opportunities

Built for collaboration

We work with providers as part of a broader network that includes community-based organizations, social service agencies, public health partners, and researchers. This cross-sector approach helps providers do more than exchange information. It supports shared understanding, stronger referral pathways, and more coordinated action across the systems that influence health.

By helping organizations recognize where patients receive services, understand overlapping needs, and collaborate across clinical and non-clinical settings, Healthconnect Texas supports a more connected system of care across Texas.

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Looking for a better way to connect clinical insight, community context, and coordinated action?