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Healthconnect Texas and PCIC are now one organization 

Learn how our strategic unification expands health and community impact across Texas.

ETHAN Emergency Telehealth Navigation

Healthconnect is part of ETHAN, a collaborative initiative between the City of Houston, Houston EMS, and the Houston Health Department. The ETHAN telehealth program helps manage non-emergency 911 calls by redirecting non-urgent patients to community clinics instead of hospital emergency departments. Nationally recognized as a model for improving care coordination and reducing healthcare costs, ETHAN has become a leading example of cost-effective emergency response innovation.

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